Thursday, March 5, 2009

Call on those warranties!

I was talking with my sister today and she told me it was warranty week at her house. She went on to tell me how they have replacement parts coming for their kitchen faucet that is leaking (saving them $150) and a new Logitech mouse (saving them $30) for their computer. Why? Because when those things stopped working they took they time to call the company and check into their warranties. The faucet had a lifetime warranty on it. Moen did not ask them for their receipt or proof of purchase, they simply got the information on what kind of faucet it was and said they were mailing the parts out right out. They had the mouse for their computer for under a year when the right click button quit working. They called Logitech and they are sending them a new one. Sometimes with warranty claims you have to mail the defective product back, but they didn't have to in either of these circumstances.

So, when something breaks down (and you know it will happen eventually!) before replacing it, take the time to check whether it might have a warranty. It may save you some big bucks!

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